What does 'unstickered' mean?
Anything item without price sticker with our logo on it is unstickered.
Why do you give away books with Free Book Cards?
To promote literacy! To spread the love! Every one gets one free unstickered book per year. The Free Book Cards are good for you and everyone in you group.
What if I can't find the book I want?
We’re happy to add it to your Wish List and contact you if it comes in within 90 days.
How much do you pay for books?
We pay at least $7 for hardcovers released in the last 60 days (except kids books). Beyond that, what we pay for books and DVD/Blu-ray discs is varies greatly. We need to see the items to quote numbers. The amount we pay is based on supply, demand, condition, and what we can sell the item for.
Do you buy rare/expensive books?
Yes. We can buy these all day, every day.
Do you have enough inventory of the same title to supply Book Clubs?
If we don’t, we can get them in for you. Orders placed by 11:30am on Mondays arrive the following day by 2pm. Orders placed by 11:30am on Thursdays arrive the following day by 2pm. You get 20% off the publisher’s list price, even if you’re only ordering one. There aren’t any special order fees.
What's this about Free Book Days?
Several times a year, we hold a Free Book Day, and everyone’s invited. You can pick a free book from any of our unstickered books (more than 10,000 to choose from, any genre). To get email announcements once a week, subscribe here.
We're fundraising for a good cause. Do you make donations?
We give Book Bucks for some events, including raffles/auctions with more than 100 participants. Check in with any team member (no need to send a letter, or ask for a manager).
I'm a local author. Will you sell my book in your store?
Send an email to firstname.lastname@example.org with the title of your book and a description and we’ll let you know if we are able to carry it in the store.
Do you appraise books?
No, we are not appraisers. We do make cash offers.
Do I get more money if I get store credit rather than cash?
No, it’s the same amount either way. If you would like store credit, we provide that as a gift card.
Can I wait to use store credit?
Sure, we can load the amount onto a gift card, even one that already has money on it. Or, get cash.
Is the conference room available for booking?
Yes, our conference is available to the community free of charge. We have limited availability. It’s usually open on Tuesdays. It can hold up to 10 people. For more info, email email@example.com.
Do you give teacher/veteran/senior discounts?
No. If we were to give discounts, we’d have to raise our prices first. Everyone gets the same great price!